MyVantage is the easy, affordable and secure
way to provide superior customer service and sell
a broad range of products -- online, by phone or
in person. More than just a "shopping
cart", MyVantage provides online
payment processing, customer relationship
management (CRM), precision marketing, inventory
management, purchasing, order fulfillment and
accounting, all in one integrated package. And
with MyVantage, you do not have to worry about
backing up and securing your business data - we do
it for you.
Large companies have spent millions of dollars
to integrate their online and offline business
operations. MyVantage does this at a
fraction of the cost and provides plenty of room
for future growth. If your business conducts
events, sells renewable subscriptions, or needs
point of sale (POS) capability, MyVantage add on
modules make it easy.
MyVantage. Simple. Powerful. Integrated. The
Customers: Today's customer
demands instant access to your products
and services. MyVantage lets your
customers communicate with you when and
how they want to. In turn you can
communicate with your customers in more
effective ways. MyVantage allows
for a variety of communications
- Online: Your
customers can communicate with you
over the web while you leverage
e-mail and web customization to
target new and old customers.
- Telephone/Fax: MyVantage's
easy to use interface allows your
staff to quickly enter all phone
or fax orders. Also use
MyVantage to organize phone and
- Walk-In: MyVantage's
easily accessible information
means you can quickly serve all
walk in customers.
- Point of Sales: MyVantage's
powerful point of sales technology
allows information from individual
stores to be integrated with data
collected on the web, phone, fax,
and any other means.
Relationship Management (CRM): Respond
easily to the needs of your customers as
you track all interactions you have with
them, whether online, by phone or by
mail. Target your marketing
efforts to customers with specific
interests and purchasing behavior.
- Personalization: personalize
all of your communication with
customers and make your customer
feel like they are more important
than a generic e-mail or letter.
- Customer Service: Allow
your customers to easily asks
questions and get answers on the
web. With MyVantage your
staff can easily and quickly
access information on a customer's
filewhen speaking with a customer.
- Marketing: Use
MyVantage to coordinate and track
marketing efforts across new and
powerful medium. Also analyze the
effectiveness of each marketing
Use MyVantage for key business
- Order Fulfillment/Sales:
MyVantage's web integration
eliminates double entry for both
your staff and your customers.
MyVantage allows your customers
to buy products, check order
status, register for events, buy
subscriptions, pay bills and
update their own contact
information all online.
MyVantage also supports all other
sales channels, such as walk in
sales, phone and mail orders.
- Inventory Management and
Purchasing: Manage all
your inventory and re-order when
inventory is running low.
- Payroll and Time Keeping: MyVantage
lets you manage all payroll and
time keeping functionality.
Not only can you track time but
also analyze how time is being
spent and which customers are
requiring more time.
- Accounting: All
online and offline sales activity
integrates with MyVantage's
comprehensive accounting system
that allows you to mange accounts
receivable, accounts payable, and
general ledger accounts.
MyVantage also includes a full set
of detailed accounting reports for
use in maintaining your books.